At Zero Ka, the privacy of our users is a priority. This policy describes how we collect, use, disclose and protect our customers' personal information, in accordance with Brazilian data protection legislation (General Data Protection Law - LGPD).

​

Information Collection

​

We collect personal information voluntarily provided by users when using our website, such as name, email address, telephone number, among others, during the registration process, filling out forms or interactions with our services.

​

Use of Information

​

We use the information collected to provide our services, process orders, send product updates, respond to inquiries, provide customer support, and personalize the user experience.

​

Protection and Storage

​

We are committed to protecting your personal information and have adopted security measures to prevent unauthorized access, misuse, alteration or disclosure of this data.

​

Information Sharing

​

We do not share users' personal information with third parties, except when necessary to provide contracted services, comply with legal obligations or with the user's express consent.

​

Cookies and Tracking Technologies

​

Our website may use cookies and other similar technologies to improve user experience, analyze trends, administer the site, and gather demographic information about our users. The use of cookies can be controlled in your browser settings.

User Rights

​

Users have the right to access, correct, update or request deletion of their personal information. If you wish to exercise these rights or have any questions about the privacy policy, please contact us through the channels available on our page.

Changes to the Privacy Policy

​

We reserve the right to update this policy periodically to reflect changes in our privacy practices. We recommend reviewing this page regularly to stay informed of our latest policies.

Contact us

​

If you have questions about our privacy policy or the treatment of your personal information, please contact us through the following channels:

​

• Address: Rua do Albatroz, 430. Palhoça - SC. CEP 88137290

• Telephone: (11) 97243-3694

• Email: contato@zeroka.com.br

• Business Hours: 08:30 to 12:00 and 13:00 to 18:00

At Zero Ka, we are committed to protecting the privacy of our users and ensuring compliance with data protection laws.